« September 2006 | Main | November 2006 »
October 30, 2006
And now, more about me
Because Tamika tagged me, I've decided to play along. The object is to reveal five things about myself that you all don't know, so...
I bet you didn't know...
1. That my Dad wanted to name me Bernice. YUCK! Do I look like a Bernice?
2. That when I was a teenager, I used to dance the Hustle in every dance contest that was near enough for me to get to (yes, I even won a few). I even entertained the thought of attempting to get into the Alvin Ailey dance troupe-but I (regrettably) chickened out.
3. That as a child I used to read the Disney Encyclopedia before I went to bed.
4. That my first career choice was the law. The only problem was that I DIDN'T WANT TO SPEND TOO MANY YEARS IN SCHOOL. Ahh..hindsight is indeed 20-20!
5. That I plan to do the following things when I am done with school:
Learn to write music and play the piano
Fencing- I’ve always wanted to do that!
Learn web design- you all can speak the language/s, I just want to make sure the pages are pretty
Take a cake decorating class
Drive a racecar (I feel the need, the need for Speed!)
Become a Reiki Master
Now, I am tagging... Gazing Westward, Revolution Lullabye, & Walking Amongst the Pre-Raphaelites
Posted by dvaldesd at 04:47 PM | Comments (0)
Customer Service?
So, as many of you know, this week is open enrollment at S.U. I managed to make the changes I wanted without a hitch, until I got to the life insurance page. Now, I have yet to become the cantankerous old Latina in urgent need of life insurance, but I thought it might be nice to take advantage of this particular benefit just in case, you know? After all, I want the girls to be well cared for in the event I croak unexpectedly...ahem...I mean go to a better place.
So, I as tried to enroll, the main page kept popping up for me to sign in, and I did (again, and again, and again). After the fifth time, I figured I might call for some assistance, since the number was there with the tag “if you need help, blah, blah, blah…” So I did. Was the woman in the H.R. office helpful? Nope. Here's what she told me "you must be doing something wrong. You have to go in the order the pages come up, NOT just the one you want! And, since the information you are sending is private, I can't help you". Now, I'm not suggesting that she should know the mysteries of the MySlice page, because everyone knows how quirky the technology is around here. But, I do think that if you are going to offer assistance you should be able to give it (or be able to refer the customer to someone who can), and I also think that those offering assistance should not assume that persons calling for help don’t know what they’re doing, or that they can’t read. After all, it’s not like the coverage is free.
Posted by dvaldesd at 04:42 PM | Comments (0)
October 15, 2006
Maize Madness
Nothing beats spending the day "frolicking" (as Trisha would say) with friends and colleagues. Thanks Kurt & Wendy for sharing your home, family and Saturday with Marina & me- we had a blast!
Posted by dvaldesd at 10:31 PM | Comments (2)